FAQ

Your experience with Honda should be one that is unrivalled. Which is why your feedback is vital to help us make the necessary improvements to serve you better. If you have any thoughts, suggestions or queries, do contact us and we'll be more than happy to assist you.

Please stay tuned to our official website or Facebook (Honda Motorcycles Malaysia - Boon Siew Honda) for the exciting news as all our announcement will be made through the official site from time to time.

You may refer to dealer network at our Official Site for detailed information.

The retail price of Honda motorcycles may vary from one dealer to another due to stock availability, model color and other term and conditions. Thus, please kindly get quotation from Boon Siew Honda Authorized Dealer for the preferred model. For dealer information, please kindly refer to dealer network at our Official Site.

Boon Siew Honda does not offer any trade-in service. Please kindly refer to our Authorized Dealer for trade-in service.

Warranty coverage for your motorcycle is as per stated in warranty & service booklet. Importance notice: Warranty is applicable if your motorcycle is regularly maintenance by Boon Siew Honda Authorized Dealer. For detailed terms & conditions, please kindly refer to service & warranty booklet.

For detailed terms & conditions regarding warranty exclusion, you may refer to service & warranty booklet.

Warranty period for battery shall be within 6 months or 5,000km, whichever comes first from the date of purchase by first-registered owner.

Warranty is applicable when Honda motorcycle is service and repair in Authorized Dealer(s) only as per stated in service & warranty booklet.

Modification is not recommended by Boon Siew Honda as it may affect motorcycle performance and may lead to safety issue. Certainly, non-authorized modification which affected damages of other parts onto the motorcycles will void warranty coverage.

Part ordering and purchase can be made through Boon Siew Honda Authorized Dealers, Boon Siew Honda Authorized Stockist and Boon Siew Honda Branches.

Part ordering and purchase can be made through Boon Siew Honda Branches including Kuala Lumpur Branch, Johor Branch and Terengganu Branch only. However, online purchase and shipment to other country is unavailable.

The sales price of Honda genuine parts may vary from one dealer to another due to labour charge, transportation and insurance charge. Thus, please kindly get quotation from Boon Siew Honda Authorized Dealer for the part price.

You may enquire dealer that you ordered with. Also, you may enquire us via toll-free-line by providing dealer name (where part ordering placed at) along with part number.

You may walk in to Authorized Dealer and will be attended as “First Comes First Serve basis”. Thus, for better service experience, you are recommended to make appointment with authorized dealer. Please be reminded to bring along a copy of motor grant along with warranty & service booklet for warranty claim perusal.

You are not recommended to walk-in to Boon Siew Honda Penang as it is manufacturing-based factory.

You have to contact Boon Siew Honda branch(es) for making appointment rather than walk-in directly. Please be reminded to bring along a copy of motor grant along with warranty & service booklet for warranty claim perusal.